Privacy Policy
Privacy Policy – Falriven Hotel & Casino
At Falriven Hotel & Casino, your privacy is our priority. Whether you’re browsing our site, booking a stay, or enjoying our world-class amenities, we are dedicated to safeguarding your personal information. This Privacy Policy explains the data we collect, how it’s used, and the steps we take to ensure it remains secure.
Information We Collect
Personal Details
When you make a reservation, interact with our online platforms, or use our services, we may collect personal information including your name, contact details, stay preferences, and interests related to gaming, dining, and entertainment.
Device & Usage Information
To enhance functionality and user experience, we also collect technical data such as your IP address, browser type, device specifications, and how you interact with our digital content.
How We Use Your Data
Tailored Guest Services
Your data helps us deliver personalized, efficient, and seamless experiences—from check-in to dining to in-room amenities.
Marketing & Special Offers
With your permission, we may send exclusive updates, event invites, and offers curated to match your preferences.
Security & Legal Compliance
We use your data to maintain the safety of our systems, uphold service integrity, and meet regulatory or legal requirements.
Sharing Your Information
Authorized Partners
We may share your information with trusted third-party providers who support our operations, such as booking systems, marketing platforms, and technical support services.
Legal Requirements
If required by law or regulatory mandate, we may disclose your data to the appropriate authorities.
Protecting Your Data
Robust Security Measures
Falriven employs advanced security protocols and continually updates its infrastructure to guard your information against unauthorized access or misuse.
Your Rights & Controls
Manage Your Information
You have the right to access, correct, or update your personal data. Our support team is available to assist with any such requests.
Control Communications
You can easily update your preferences or opt out of promotional communications through the options provided.
Policy Changes
From time to time, we may update this Privacy Policy to reflect changes in our services, security technologies, or legal obligations. Any substantial updates will be communicated clearly on our platforms.
By choosing Falriven Hotel & Casino, you acknowledge and accept the terms outlined in this Privacy Policy.